To continue accessing NGS projects in GeneSpring, please follow the steps below:
a. Do not update GeneSpring 12.6.1
b. Send your Order IDs to the GeneSpring team at informatics_support [at] agilent [dot] com. You will be provided with Order IDs for GeneSpring 13.0 and Strand NGS 2.1. The validity of these Order IDs will be the same as your current Order IDs.
c. Install GeneSpring 13.0 and Strand NGS 2.0 and activate both softwares with above provided Order IDs.
Going forward please analyze your NGS data in Strand NGS 2.1.