We can help you with GeneSpring support issues. You may use either option below to contact us:

Support Worldwide (except Japan)

Email: informatics_support@agilent.com
Phone:
US Region : 1- 800-227-9770 (Option 3, Option 5, Option 2)

To request support, you can use this form.

Support for Japan

Email: email_japan@agilent.com
Phone: 0120-477-111 (Toll free)

To request support, you can use this form.

Note: Advisory on End of Support for GX version 7
Support for GeneSpring GX version 7 has now ended. Please see the advisory here.

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