License Activation

Desktop License

The first time you start up GeneSpring you will be prompted with the License Activation dialog. To activate GeneSpring with Desktop license, choose Individual License from the dropdown, and enter your Order ID(s) in the space provided. If you are behind a proxy server, then provide the proxy host and proxy port in the lower half of this dialog. If your proxy server also supports authentication, then you need to provide your proxy username and password as well. This will connect to the GeneSpring license activation server, activate your installation and launch the application.

The license is obtained by contacting the license server over the internet and obtaining fixed duration license. If your machine date and time settings are different and cannot be matched with the server date and time settings you will get a Clock Skew Detected error and will not be able to proceed. If this is a new installation, you can change the date and time on your local machine and then go to INSTALL_DIR/bin/license/ folder and delete the files. Try to activate GeneSpring again.

If the auto-activation step has failed due to inability to connect to the license server from within the application, you can try to get the license file manually to activate GeneSpring.

Floating License

GeneSpring Client(s) can connect to Floating server through Shared license option. Enter the IP address of the Floating Server machine to connect.

For Floating Server Installation and Activation, read Installation and Activation.

WorkGroup License

To activate the license contact us.